TERMS & CONDITIONS

Payment Terms:

Payment for goods must be made at point of order. The seller, at his discretion, may accept orders for which payment must be made at the point of delivery. The seller, in certain circumstances, may agree credit terms with full settlement within 30 days from the invoice date.

Deliveries:

Seller will be responsible for loss, or damage, to goods until delivered or collected. Delivery is to the customer’s ground floor entrance.
Delivery dates/times are given in good faith. The seller will not accept responsibility for any loss, expense or other consequence of failure to meet any delivery date/time.

Returns, Shortages or Damaged Goods:

Any shortage, or damaged goods, in a delivery must be notified to the seller, in writing within 3 days of the receipt of the goods.
No goods can be returned to the seller without prior agreement obtained from the seller
The seller will, at his sole discretion, replace or repair the goods or refund the value of the goods.
Goods returned "no longer required" or "ordered in error" will be accepted by the seller if they are in ‘as supplied’ condition and the return is within 30 days of delivery date. A restocking charge of 20% of the invoice value will be charged. Goods returned after 30 days from delivery will be on a negotiated basis only and subject to a 50% restocking charge.
Specially ordered goods will not be accepted for return. Once ordered, such goods cannot be cancelled.

Guarantee New Goods:

All new products supplied by the seller come with a 1 year guarantee unless specifically stated otherwise. Please note that all guarantees provide coverage for repair or replacement product. Any expenses incurred for labour, or other expenses, are not covered by the guarantee.
All old or reclaimed items are sold as seen, without guarantee either offered or inferred as to authenticity, condition or suitability of intended purpose by the buyer.

Ownership and Retention of Title

Equitable and beneficial ownership of any goods supplied will remain with the seller, until the buyer pays all monies outstanding in full, although risk passes to the buyer upon delivery of the goods. The buyer will undertake to properly store and insure the goods, and have them identified as the seller’s property, until such time as payment in full is made.

Definitions:

The seller means Drummonds Architectural Antiques Limited
The Buyer means the person, or company, whose order for goods is accepted by the seller
Goods means products or services supplied by the seller